ManyChat
ManyChat
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Internal HR Lead
Yerevan
ManyChat is a marketing automation platform that helps businesses build meaningful communications with their customers on Facebook, Instagram and WhatsApp. Using ManyChat you can scale lead generation, increase engagement, launch marketing campaigns and provide 24/7 customer support.

More than one million companies use ManyChat all over the world: from a small bakery in New Jersey to the Department of Education in the Philippines.

Most of ManyChat users don't have a marketing team, but they know how to brew coffee, sew mittens and make chairs. We take on some of their marketing tasks so they have more time to do what they do best. So we should understand our users as well as their customers.


About the role
We are looking for an Internal HR lead who will develop the connection between the HR function and company goals and drive changes.

What you will do
  • Develop the connection between HR function and company goals, drive changes.
  • Be responsible for inner HR processes in Yerevan and Barcelona (the whole cycle: from onboarding to offboarding.
  • Do market research, review salary, work with benefits.
  • Track inner HR metrics.
  • Drive initiatives on well-being.
  • Administrate the process of performance reviews.
  • Automate the HR processes: Slack bots, trackers, intranet, travel services.
  • Help with relocation to Spain and Armenia.
  • Support employees.
  • Be responsible for inner communications: host weekly meetings with the team, create guides, and make announcements on our Slack channels.
  • Manage corporate events.
  • Сreate company merch in collaboration with the Head of Brand Design.
  • Be responsible for our physical office.

What we are looking for
Must haves
  • 3+ years of relevant work experience in an IT company
  • Experience in leading a team
  • Ability to share responsibility among team members, motivate and support them
  • Experience in designing, implementing, and improving HR processes
  • Experience in automation of HR processes
  • Experience in C&B
  • Good communication skills
  • Fluent Russian and English (written and oral)
Nice to haves
  • Project management skills
  • Experience in working with cross-functional teams
  • Relevant experience in an international company
  • Experience in launching offices in foreign countries
  • Ability to structure information

We offer
We care about your growth
  • Professional development. We pay for relevant conference tickets, training programs, courses and any necessary literature.
  • Free English lessons. We pay for your access to online classes.
We care about your comfort
  • Relocation support. We cover your expenses for you and your family to move to Yerevan, Armenia. This includes airplane tickets and hotel reservations for up to three weeks. In addition, you'll receive a relocation bonus.
  • Necessary equipment. We provide you with a MacBook, a monitor and any other tools you need.
  • Hybrid work. Most of the time you can work remotely. 2 or 3 times a quarter you will get together with your team offline.
We care about your well-being
  • Health Insurance. Our plan includes dentistry and сheckups, and covers your prescription medication expenses.
  • Flexible benefits plan. You can choose the perks that fit your needs. We reimburse the cost of sports activities and equipment, personal development opportunities, health insurance for relatives, taxi, home office setup, or mental and physical health services.

What to expect
  • Introduction. We will talk about your interests and will tell you more about the role. The main aim of this step is to see if we are a good match (30 minutes).
  • Conversation with our Head of people. We will talk about your experience and tell you more about our company (1 hour).
  • Cultural fit interview with our General manager and COO. We will talk more about your interests and motivation and tell you about ManyChat culture (1-1,5 hours).
  • Interview with our HR team. We will talk about your skills and tell you about our goals and challenges in HR processes (1 hour).
  • You accept our offer and ... welcome aboard!

About the role
We are looking for an Internal HR lead who will develop the connection between the HR function and company goals and drive changes.

What you will do
  • Develop the connection between HR function and company goals, drive changes.
  • Be responsible for inner HR processes in Yerevan and Barcelona (the whole cycle: from onboarding to offboarding.
  • Do market research, review salary, work with benefits.
  • Track inner HR metrics.
  • Drive initiatives on well-being.
  • Administrate the process of performance reviews.
  • Automate the HR processes: Slack bots, trackers, intranet, travel services.
  • Help with relocation to Spain and Armenia.
  • Support employees.
  • Be responsible for inner communications: host weekly meetings with the team, create guides, and make announcements on our Slack channels.
  • Manage corporate events.
  • Сreate company merch in collaboration with the Head of Brand Design.
  • Be responsible for our physical office.

What we are looking for
Must haves
  • 3+ years of relevant work experience in an IT company
  • Experience in leading a team
  • Ability to share responsibility among team members, motivate and support them
  • Experience in designing, implementing, and improving HR processes Experience in automation of HR processes Experience in C&B
  • Good communication skills
  • Fluent Russian and English (written and oral)
Nice to haves
  • Project management skills
  • Experience in working with cross-functional teams
  • Relevant experience in an international company
  • Experience in launching offices in foreign countries
  • Ability to structure information

We offer
We care about your growth
  • Professional development. We pay for relevant conference tickets, training programs, courses, and any necessary literature.
  • Free English lessons. We pay for your access to online classes.
We care about your comfort
  • Relocation support. We cover your expenses for you and your family to move to Yerevan, Armenia. This includes airplane tickets and hotel reservations for up to three weeks. In addition, you'll receive a relocation bonus.
  • Necessary equipment. We provide you with a MacBook, a monitor and any other tools you need.
  • Hybrid work. Most of the time you can work remotely. 2 or 3 times a quarter you will get together with your team offline.
We care about your well-being
  • Health Insurance. Our plan includes dentistry and сheckups, and covers your prescription medication expenses.
  • Flexible benefits plan. You can choose the perks that fit your needs. We reimburse the cost of sports activities and equipment, personal development opportunities, health insurance for relatives, taxi, home office setup, or mental and physical health services.

What to expect
  • Introduction. We will talk about your interests and will tell you more about the role. The main aim of this step is to see if we are a good match (30 minutes).
  • Conversation with our Head of people. We will talk about your experience and tell you more about our company (1 hour).
  • Cultural fit interview with our General manager and COO. We will talk more about your interests and motivation and tell you about ManyChat culture (1-1,5 hours).
  • Interview with our HR team. We will talk about your skills and tell you about our goals and challenges in HR processes (1 hour).
  • You accept our offer and ... welcome aboard!
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